Reward management

Where to find it: Menu bar (left) - Rewards 

At "Rewards" in your menu, you will receive a detailed overview of all "Due", "Upcoming" and "Completed" rewards within your Employee Referrals company account.

When is a reward listed in "Due"?

You will find a reward at the menu "Rewards" and "Due" as soon as the reward due date is today or past. All rewards listed in "Due" have to be approved by a Recruiter or Company Administrator. Take a look at "Approve rewards" to learn how to approve rewards and what to consider.

Whether a reward is listed in "Due" or "Upcoming" depends on the "Date of payment" in your "Reward Plan" edited by a Company Administrator.

For easier understanding, please take a look at the graphic explanation here.

Please note!

In the event of not approving rewards regularly, rewards that are overdue are listed in "Due" as well. To avoid this, we highly recommend that rewards due are checked on a daily base. 

When is a reward listed in "Upcoming"?

All rewards, due in future, are listed in "Rewards" and "Upcoming".

As soon as a reward is due, it is listed in "Due" and it has to be approved by a recruiter or administrator. Please take a look at "When is a reward listed in "Due"?" , to learn more about the approval process.

When is a reward listed in "Completed"?

Already approved or declined rewards are listed in "Rewards" and "Completed".

Approve rewards

Where to find it: Menu bar (left) - Rewards - Due

Go to the menu at "Rewards" and then "Due", and click at the due reward the button "Approve reward", and a new window will pop up. Check whether all the details, such as the amount of reward, are correct, and add a personal message for the Talent Scout via the function "Add a personal message".

If everything is fine, confirm your approval by clicking the button "Approve reward". 

After this step, the approved reward will be listed in "Completed".

Payroll reward notification

By installing our reward notification integration, all approved rewards (manually and automatically) will be forwarded to the associated email address.

For further details, take a look at our Help Center article "Payroll reward notification".

Decline rewards

Where to find it: Menu bar (left) - Rewards - Due

In the event that the reward was not declined by hiring the candidate, you have the opportunity to do this afterwards at the menu "Rewards" and "Due".

If a reward plan contains more rewards with one date of payment, such as "3 months after employment" and the formerly referred candidate left the company during his trial month, the Recruiter or Administrator can decline the reward as soon as it is listed in "Due".

Go to "Rewards" and then to "Due", and click "Decline" (next to the button "Approve reward"), and a new window will pop up.

Choose one of the reasons why you have to decline this reward and add a personal note via "Add a personal message" for the involved Talent Scout.

Confirm your statement by clicking the button "Decline", and the Talent Scout will be informed via email about the declined reward.

All declined rewards will be listed in "Completed".

Diagram: approval process of a reward

Reward policy

Where to find it: Click on Company Name - Reward Policy

Your company administrator defines the reward policy. This policy contains the conditions of the reward payments for the Talent Scouts.

You can find the reward policy under the menu item "Reward Policy".

If you have any questions regarding the reward policy, please get in touch with your HR department.

Points for activities

Where to find it: Dashboard

In Employee Referrals you can collect points for different activities.

A detailed overview of all your achievements is listed at the star (on top, next to the little bell).

For a detailed overview of your achievements, take a closer look at your "Dashboard". Your current score is visible at "Your Statistics" and your level will be visible on the top right-hand side of your dashboard.

What's a "job view" and why points are not given equally?

Once you've shared a job via a social network or email, it is visible for applicants. As soon as a candidate clicks (for the first time = "unique") on your shared job this is counted as a job view. Further clicks of the candidate on the same job are not counted.

The scoring system for points for job views is called "deminishing returns". In short this means: Points for each "unique" job view are not given equally (except at the beginning). See the list from above:

The weekly points you can collect via job views are capped at 500 points.

The points for "job views" are counted per week, which always starts on Wednesday and ends on the following Tuesday.

You will be able to see the number of job views you have generated live under "Your Statistics" on your "Dashboard".

My personal weekly "Activity Digest"

You will receive your personal "Activity Digest" which gives you a detailed overview of:

• the number of jobs you’ve shared (blue),
• and job views (orange),
• in total and for each weekday (period: last 7 days, Wednesday - Tuesday).
  
  

Points (green) are given according to the total amount of job views.

Level

Here you will find a detailed overview about all levels in Employee Referrals.

You can see which level you are currently in under the "bar" on your "Dashboard".

Leaderboard

Where to find it: Menu Bar - Leaderboard

Thanks to the leaderboard, you can easily find out which Talent Scout has been the most active! You can view a list of the Talent Scouts and their total points, as well as filter for the most active Talent Scout by location or department.

Your ranking is highlighted and all users have access to the leaderboard.

Leaderboard is not visible

If the "Leaderboard" is not visible on the menu bar, you administrator has disabled the function for the entire Employee Referrals company account.

If you have any further questions, please contact your HR department.

FAQs

Could it be that I might not receive a reward for a hired referral?

Each company decides when and if a reward will be paid. Radancy has no influence on this process. You can find further details about the rewards under the "reward policy" in your Employee Referrals account.

For any questions in relation to non-payment, please contact your HR department or responsible recruiter.

A referral of mine has been hired. How do I know when the reward will be due?

Communication: As soon as a referral of yours is hired, you will be informed via the following different channels:

• Email (if it's not in your inbox please check your SPAM folder as well.)
• In-app notification (little bell top right, next to your name)
• Points (little star next to the little bell)
  
  

Status update: As soon as a referral is hired, the status will change under "My Referrals" from "In Progress" to "Hired". On the referral card you can see further details about your reward too (according to the reward policy). The responsible recruiter for the job has to approve the reward first.

Reward status: Go to "My Rewards" to see the status of your reward. If it is in "Pending" the recruiter didn't approve the reward yet. When the reward has been approved, the status of the reward will change to "Completed". In case your reward was approved and you still didn't receive it, please get in touch with the responsible recruiter (= contact person).

Reward policy: A total overview of when rewards are due is given in the "reward policy".

When and how do I get notified about a due reward?

All rewards have to be approved by the responsible recruiter (= contact person). Unapproved rewards are displayed in "My Rewards" under "Pending".

As soon as the reward has been approved, the status will change to "Completed".

I wasn't informed about a due reward.

Please take a look at both questions to learn when the reward notification will be triggered.

Additionally, check your SPAM file for the notification email. If can't find the email notification, please contact our support.